Jonas, The Swedish Civil Contingencies Agency (MSB). Head of Technical Resources Unit at the Cybersecurity and Secure Communications department. Deputy Manager at CERT-SE. Jonas has more than 15 years of experience in IT delivery in various forms and roles. For example as Manager, Incident Manager, Problem Manager and Project Leader. Since February 2020, Jonas has been responsible for all IT that CERT-SE uses for its operations. From infrastructure and critical technology to the business-related applications used by CERT-SE's administrators and IT security specialists. Before that, he worked at the Sweden’s’ County Administrative Boards' joint IT department, mainly with application delivery and driving digitalization. Also with establishing ITIL processes such as the Incident, Problem and Service Design processes.